{"product_id":"exchanges-returns-and-repairs","title":"Exchanges, Returns and Repairs","description":"\u003cp\u003eDescription \u003cbr\u003ePurchase this listing and message us the details regarding your order.\u003cbr\u003e\u003cspan style=\"text-decoration: underline;\"\u003eThis listing will cover tracked shipping back to you + our time and handling fees.\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eIf possible, please print and fill out our Return, Repair \u0026amp; Exchange form \u003cbr\u003eor provide a paper with equivalent information in your parcel so we can fast track the process and make it efficient. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003ePlease Select the Appropriate Issue\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eLet us Resize your ring : 4 Options\u003c\/strong\u003e - Thin Band or Large Band - Silver\/ Solid Gold\u003cbr\u003eSometimes fingers change with seasons, hormonal flows, weight and other factors. \u003cbr\u003eThis option is to resize a previously ordered Inchoo Ring, either in Sterling Silver or Gold. Any Gold Ring that is sized down will be returned with the little excess piece. \u003cbr\u003eThis listing can also be purchased for a ring size exchange that occurred out of our free size exchange window (1 month).\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eI Lost a Gemstone : 2 Options\u003c\/strong\u003e - Synthetic CZ \u0026amp; Semi Precious Stone ( Precious \u0026amp; Diamonds, please inquire)\u003cbr\u003eIf you lost a gemstone on your Inchoo Ring, please let us know as soon as possible and stop wearing the damaged ring. You can ship it back to us after purchasing this listing \u0026amp; giving us the most accurate details about the loss and damage that occurred. \u003cbr\u003eDiamonds and Precious Stones are determined case by case.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eThe Gemstone Fell out : 2 Options\u003c\/strong\u003e \u003cbr\u003eThe difference for this option is that you still have the gemstone in your possession and we don't need to provide a new gemstone.\u003cbr\u003eIf a gemstone fell out during our warranty period, please send the jewelry back to us for a free exchange and repair. If the issue happened out of our warranty window or wasn't cause by a natural or normal wear, please purchase these options.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eI got Stuck\/ Stepped on\/ Damaged the jewel\u003c\/strong\u003e \u003cbr\u003ePlease message us with pictures of the damage that occurred, we will tell you which option to purchase here. \u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eJewelry Polishing and Cleaning\u003c\/strong\u003e\u003cbr\u003eIf you live in the Montreal area, you can come visit us at the workshop anytime for a jewelry re polishing and cleaning. If you are an international customer, it would be a pleasure to re polish your jewels and clean them, we simply charge a Shipping back flat rate.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Inchoo Bijoux","offers":[{"title":"ReSize Thin Sterling Silver Band","offer_id":43753348792385,"sku":null,"price":37.8,"currency_code":"CAD","in_stock":true},{"title":"ReSize Large Sterling Silver Band","offer_id":43753348825153,"sku":null,"price":47.6,"currency_code":"CAD","in_stock":true},{"title":"ReSize Thin Solid Gold Band","offer_id":43753348857921,"sku":null,"price":105.0,"currency_code":"CAD","in_stock":true},{"title":"ReSize Large Solid Gold Band","offer_id":43753348890689,"sku":null,"price":196.0,"currency_code":"CAD","in_stock":true},{"title":"Lost Gemstone Synthetic CZ","offer_id":43753348923457,"sku":null,"price":42.0,"currency_code":"CAD","in_stock":true},{"title":"Lost Gemstone Semi Precious Gemstone","offer_id":43753348956225,"sku":null,"price":70.0,"currency_code":"CAD","in_stock":true},{"title":"Gemstone Fell Out - Resetting Gem","offer_id":43753348988993,"sku":null,"price":35.0,"currency_code":"CAD","in_stock":true},{"title":"Gemstone Fell Out - Resetting Gem + Prong Repair","offer_id":43753349021761,"sku":null,"price":84.0,"currency_code":"CAD","in_stock":true},{"title":"Damaged - Reconstruction Small Damage","offer_id":43753349054529,"sku":null,"price":42.0,"currency_code":"CAD","in_stock":true},{"title":"Damaged - Reconstruction Medium Damage","offer_id":43753349087297,"sku":null,"price":70.0,"currency_code":"CAD","in_stock":true},{"title":"Damaged - Reconstruction Medium Heavy Damage","offer_id":43753349120065,"sku":null,"price":105.0,"currency_code":"CAD","in_stock":true},{"title":"Damaged - Reconstruction Heavy Damage","offer_id":43753349152833,"sku":null,"price":140.0,"currency_code":"CAD","in_stock":true},{"title":"Jewelry Cleaning \u0026 Polishing","offer_id":43753349185601,"sku":null,"price":21.0,"currency_code":"CAD","in_stock":true},{"title":"Repair Other (Discussed) 20$","offer_id":43753349218369,"sku":null,"price":28.0,"currency_code":"CAD","in_stock":true},{"title":"Repair Other (Discussed) 30$","offer_id":43753349251137,"sku":null,"price":42.0,"currency_code":"CAD","in_stock":true},{"title":"Repair Other (Discussed) 40$","offer_id":43753349283905,"sku":null,"price":56.0,"currency_code":"CAD","in_stock":true},{"title":"Repair Other (Discussed) 50$","offer_id":43753349316673,"sku":null,"price":70.0,"currency_code":"CAD","in_stock":true},{"title":"Repair Other (Discussed) 60$","offer_id":43753349349441,"sku":null,"price":84.0,"currency_code":"CAD","in_stock":true},{"title":"Repair Other (Discussed) 70$","offer_id":43753349382209,"sku":null,"price":98.0,"currency_code":"CAD","in_stock":true},{"title":"Repair Other (Discussed) 80$","offer_id":43753349414977,"sku":null,"price":112.0,"currency_code":"CAD","in_stock":true},{"title":"Make it a Clicker - Previous Order Exchange","offer_id":43753349447745,"sku":null,"price":35.0,"currency_code":"CAD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0594\/6608\/8513\/files\/ColorfulEasterEggsBluePhotoEasterSaleInstagramPost.jpg?v=1775667159","url":"https:\/\/gothshopmtl.com\/fr\/products\/exchanges-returns-and-repairs","provider":"The Goth Shop","version":"1.0","type":"link"}